Employee Benefits

Our range of benefits include:

Flexible working
Above statutory annual leave
Family friendly policies
Wellbeing programme
Season travel ticket loan
Charity worker discounts

A focus on wellbeing

We care about the wellbeing of everyone who works with us, and our programme is designed to support your mental, emotional and physical health - both at work and beyond. This includes:

  • Wellbeing Hour: Take an hour each week during working time to do something that supports your wellbeing.

  • Wellbeing & Mental Health Champions: Trained colleagues available to offer support and guidance.

  • Wellbeing Group: Regular, employee-led sessions to share ideas and shape new initiatives.

  • Life Events Support: We understand that life events can have a big impact, and we make sure you know what support is available and how to access it when you need it.

  • Annual Leave: 27 days’ paid holiday each year (pro rata), plus bank holidays.

  • Christmas Leave: An extra 3 days off over the festive period.

  • Paid Time Off: Additional leave available for compassionate reasons or unexpected emergencies.

 

Terms of employment

We’re committed to offering supportive and inclusive terms of employment, with a range of policies and practices designed to help you feel confident, balanced and supported at work.

  • Family Friendly Policies: Our wide-ranging support covers fertility, maternity and paternity leave, fostering and adoption, support for carers, and time off for dependants.

  • Flexible Working: We operate a flexitime approach within our core hours (10am–4.30pm), giving you the flexibility to choose your start and finish times, alongside other flexible working options.

  • Agile Working: Our modern, agile approach to work helps you maintain a healthy work–life balance.

  • Time Off in Lieu (TOIL): Receive time back for any additional hours worked beyond your contract, agreed in advance with your manager.

  • Teambuilding: We create opportunities to connect and collaborate, from regular Time Together days across the charity to Directorate days and a fun, inclusive Christmas Lunch.

  • Career and Personal Development: We support your growth through regular one-to-ones and annual reviews, a clear competency framework, access to online learning, and the opportunity to shape your development goals with your manager.

  • Endometriosis Support: We’re committed to creating an open and supportive workplace, recognising that endometriosis can have a significant impact and may be considered a disability.

 

Other benefits and allowances

  • Pension Scheme and Stakeholder Pension: we operate a Group Personal Pension Scheme for employees and provide an employers contribution of 5% of an employee's salary.

  • Life Assurance: we provide a death in service benefit from day one, giving you peace of mind that your loved ones would receive a payment of four times your salary, with the flexibility to choose your beneficiary through a simple nomination form.

  • Health Cash Plan: we offer a medical cashback scheme to help with everyday healthcare costs, making it easier to claim money back on things like check-ups, treatments, and prescriptions.

  • Season Ticket Loan: we offer an interest‑free season ticket loan to help spread the cost of your commute, with repayments taken straight from your salary once you’ve passed probation.

  • Living Wage Employer: we’re committed to fair and transparent pay as an accredited Living Wage Employer, with regular benchmarking and an added weighting allowance for those living within the M25.

  • Charity Worker Discount: you’ll have access to a wide range of discounts and deals, helping you save on everything from holidays and fashion to gym memberships, mobiles, and everyday bills.